Trust center
Trust, privacy, and security
WALDHORN.AI is operated by WALDHORN AI INC. These pages explain what data we collect, how we protect it, who processes it, and the terms that govern your use of the service.
The short version
- Your contracts are yours. They are processed to run the analysis you ask for, never sold, and not used to train models unless you explicitly opt in.
- We never see a card number. Payments are tokenized by our payment processor. We hold no card data and no government identity documents.
- A signed document can be proved without us. Every sealed contract carries a SHA-256 fingerprint, so anyone can re-hash the text and verify it offline, forever.
- You can leave whenever you like. Export or delete your account data at any time from your profile, and ask us anything through the contact form.
- Privacy Policy
What we collect, why, how long we keep it, and the rights you have over it.
- Terms of Service
The agreement that governs your use of WALDHORN.AI.
- Refund and Withdrawal Policy
When you can ask for a refund, how the amount is worked out, and your statutory rights in the EU and UK.
- Withdraw from contract here
Send statutory notice of withdrawal in one step. EU and UK consumers, 14 days.
- Data Processing Addendum
Roles, security measures, subprocessors, and transfer safeguards for business customers.
- Subprocessors
The third parties that help us run the service, and what each one does.
- Cookie Policy
The cookies we set and what they are for.
Security architecture
We build for a high-stakes audience, so security is a first-order concern rather than an afterthought. Your data is protected in depth, from the transport edge down to the bytes at rest.
The full commitments, including the transfer safeguards and the measures in Annex II, live in the Data Processing Addendum. The vendors that ever touch your data are listed on the Subprocessors page.
Your data, your control
You can export or delete your account data at any time from your profile. Your contracts are yours: they are processed only to perform the analysis you request, never sold, and not used to train models unless you explicitly opt in. Reach our privacy team through the contact form, or write to hello@waldhorn.ai.
- AccessAsk what we hold about you, and why.
- ExportTake your account data with you, from your profile, at any time.
- DeleteErase your account and its content, except records we are legally required to keep.
- CorrectFix anything inaccurate in your account or your documents.
- ObjectRestrict or object to a use, and withdraw a consent you gave.
- ComplainIn the EEA or the UK, raise it with your local supervisory authority at any point.
These documents are provided for transparency. WALDHORN.AI is a tool, not a law firm, and does not provide legal advice.